Digital Prints

Frequently Asked Questions

If I place an order, what can I expect to receive?
After selecting the print size, and/or the matting and framing combination of your choice in our virtual frame shop, you will receive a fully assembled composition.  It will be delivered to you, ready to hang on your wall!

Can I upload an image I have stored on my hard-drive?
Yes, you have the option on our site to upload your own image, or pick from one of the thousands of fine art and photography images on our website.  You can then choose to purchase matting and framing to complement your print, or you can purchase just the print. You will receive a fully assembled composition, custom-built to your specifications, that can be immediately hung on your wall.

What can I expect in terms of the quality of my print?
If you upload your own image file, you can expect to receive the highest quality print possible given the quality of the file itself.  There is a wide range of digital cameras available on the market, which vary considerably in terms of picture quality.  Generally speaking, the better your camera, the better your picture will look.  This is, however, only one of many factors.  Basic issues such as lighting or focus still, of course, apply.

What if I am unsatisfied with the quality of my print?
We will provide a full refund on any compositions which are damaged, scratched or are otherwise deficient in terms of their manufacture.  We will not, however, provide such a refund based on subjective issues such as color quality.  We make every effort to represent the images on our site accurately but due to unavoidable differences in monitor displays, the composition you receive may not exactly match what you see on our website.  We also will not be held responsible for the quality of prints that are based on images uploaded to our website.  You are fully responsible for ensuring that the quality of your image file is to your own satisfaction, and that the print size you order is appropriate given the file size.

What kind of materials do you use in the production of matted and framed art prints?
We strive to make available only the highest quality, reasonably priced materials that will ensure the artwork is not only placed in its best possible light, but that it will be durable and long-lasting as well.  For more information about the various kinds of materials we use.

Are there any cases in which you might be unable to fill an order?
We strive to fill every order placed through our website in a timely and professional manner.  However, there may be rare cases in which we are unable to fill an order.  If we have recently run out of stock in a particular mat or frame that you have selected then we will contact you by phone or email, and we will do whatever we can to satisfy your needs as quickly and expediently as we can.

Does the rate you quoted for shipping apply outside the 48 contiguous US states?
No. International shipping as well as express delivery will result in additional charges. However, you can feel safe in going ahead and placing your order. All credit card charges are done manually, and we will communicate with you via e-mail and get your approval for the exact amount to be charged before we charge your card.

screen printing
About UsDigital Picture Printing & Frames, a Nacq Partners, Ltd. business, is known for quality products, completely custom design, and production of hard-to-do projects. In addition to providing the latest technological tools to make the selection and ordering easy, we welcome your challenging custom projects as well.

Larry and Anne Bell, Limited PartnersOur BusinessThere are lots of digital printing and framing sites on the web these days.  There are a few aspects of our company that we feel set us apart from the competition.Read a review from PhotographyBlog!”We are the only website which allows you to upload any digital picture file, customize its size, and preview it in the mat(s) and frames of your choice. The digital picture goes, literally, from your hard-drive to your wall.” That is the bold claim of Digital Picture Printing Frames, an online print and framing service based in the USA.
Our customers have good things to say as well.See a detailed description of a large finished job.See a Letter from one of our large corporate customers and a pictorial job description.
From your hard drive to your wall!We allow you to upload almost any digital image from your computer and preview it exactly as it will look hanging on your wall.  You can select up to 3 mats and the moulding of your choice.  Our high-quality digital printers, as well as our true color monitors, ensure that your images will come out perfect the first time!We welcome difficult custom projects!We can produce extra-large products, framed up to 45 by 180 inches, and purely prints of up to 43 by 1,198 inches. You may send us damaged prints to restore digitally. We can add text, borders, or other artwork to your original. We can also make sensational “compound images” with multiple mat openings inside a single frame along with descriptive text. For example, we have reproduced the pages of newspaper and magazine articles, collections of individual photographs, etc.We use only the highest quality equipment.All of our images, whether uploaded to our site by you or chosen from our wide selection of fine art prints and photography, are digitally refinished using the latest version of PhotoShop on one of our true color monitors.The image is then printed on one of our Epson 9600 inkjets.  These printers represent the latest in high quality printing technology, and are capable of printing up to 1440 dpi on a 44″ wide roll of luster, glossy, or watercolor paper.While the images are being printed, we enter the specifications of your mat selection into our state-of-the-art Wizard mat cutter.  This is an incredibly precise cutter that ensures exact dimensions and a perfect bevel on each of your mat layers.Once your image has been printed, we can mount it on the backing of your choice and cover it with a high quality protective glaze.  Your image is then ready to be framed.  This final step of the process is done with the same care and attention as your local frame shop.The end product is carefully packaged and shipped to you, ready to hang on your wall!We care about the artwork we produce.A quick tour of our website demonstrates that we take pride in the wide selection of prints we offer.  Unlike many other framing sites, which may offer a selection of tens of thousands of stock images in list format, we take the time to choose only the best and most interesting art prints available, past and present.  Not only that, but we take the time to research these images and place them in a historical context.  We understand that the prints you choose to hang upon your wall are an important reflection of who you are.  For this reason, we provide detailed information about both the individual prints we offer, as well as the collections from which they are drawn.In addition to stock art prints, we offer original-and in some cases, signed-works by artists with whom we have developed personal relationships.  The fact that we feature exclusive work by such renowned photographers as Bob Lilly and Ozzie Sweet is a testament to the seriousness of our commitment to this profession.  We are proud of the works we produce, and we are sure you will be too!

Customer Testimonials

“Thank you guys! I got the package yesterday, and gave it to my girlfriend today, she LOVES it. You all did a fantastic job, were very professional and really great to work with. I like the mom and pop feel of your business, i know you all will continue to grow doing the kind of quality work you are doing. I’ll recommend you to whomever I can. Great work, it looks great. Thanks. – Jeremy E.; Olympia, WA; September 14, 2007

“Dear Anne: Today I have received The digital Picture with frame with EXELLENT contition. YOUR WORK is PERFECT ! ” B E U T I F U L ” G R A N D M E R C I ! THANK YOU for YOUR WORK ! With Sincerely, Miklos S.; Edegem, Belgium; August 27, 2007

“Hi Anne, Thank you! We got the prints Tuesday and couldn’t be happier! We’ve actually decided to give the smaller one to my in-laws and know that Greg’s mom will just love it! Which means what I’d intended for the smaller one will require another picture, so I look forward to working with you and your staff in the near future. Thank you for all your assistance. Please also pass my thanks on to Minnie for all her help. Paula S. ; Green Bay, WI; August 23, 2007

“Larry, The picture, frame, and matting are outstanding! It is amazing how you took a 3″ X 5″ action picture from a 1932 yearbook and reproduced it to 21″ X 36” without sacrificing any clarity. Everyone who walks in my office and sees the picture just says, “Wow! Where did you get that?” Again thanks. The 1932 Tulane-USC Rose Bowl never looked better. Sincerely, Mitchell C.; LaRose, LA; May 10, 2007

“Good morning Anne and Larry, The first shipment of awards arrived yesterday afternoon. The photo looks fantastic! Even though the frame is a little darker than I had imagined it to be, it compliments the photo and recognition statement very well. The glossier finish adds so much to the image, so I’m very pleased that we went with this option rather than the more toned down version. I know that our leaders are going to love these awards. Great work! –Sophika K. (Sierra Club); San Francisco, CA; May 2, 2007

“Anne and Larry, The pictures arrived on Sat. and looked great. You guys did a really nice job with them.” –Brad T.; Cherry Hill, NJ; March 12, 2007

“I can’t wait to see my old bosses reaction when he sees the picture of me holding the shops jersey in Iraq. Thank you guys for making this easy. :)” –LCPL Christopher B.; Iraq ; February 14, 2007

“Hi Anne….beautiful job on the framing of my art….came in this morning. Best, Len” –Leonard E.; Narberth, PA ; January 25, 2007

“Anne, I opened the framed print of my brothers and I today and it is just perfect! Please extend my thanks to your husband for his patience and help — this will be the perfect Xmas gift for my parents.” –Courtney S. ; Grundy, VA ; December 20, 2006

“Hi guys. I really don’t know what to say about your accommodation. I greatly appreciate it & eagerly await delivery. I am sure it will be fabulous. Thank you so much for your concern & generosity. This level of service is in a category all its own – truely outstanding. It is so refreshing to know that businesses like yours still exist! A healthy & happy holiday to your family too. You will definately hear from me again.” –Karen H. ; Dobbs Ferry, NY ; December 18, 2006

“HI Larry, I want to thank you and Anne for the beautiful job you did in printing and framing my artwork. I have received numerous compliments from clients and friends on the quality of the work. You were a pleasure to work with and I will certainly use your services again. -Dan” –Daniel T. ; Old Bridge, NJ ; December 15, 2006

“Thank you very much Anne, you have been very helpful through out this order, i dont think i have ever had this much assistence with shopping online. I hope there will be more people like you in my online shopping future! Thanks, Dan” –Daniel C.; Smithfield, RI ; December 14, 2006

“Friends, My picture came perfectly and on time. It looks wonderful. Thank you for the prompt and wonderful service!!!!!” –Donald S.; Arlington, VA; November 27, 2006

“Anne, I picked up my framed photo yesterday and it looks so great. What a great piece of art and wonderful service. Thank you!” –John F.; Bellaire, TX; September 21, 2006

“We received the framed print earlier today (safe and sound) and it looks amazing. Im sure [our honoree] will love it too when we present it to him tomorrow evening. Noel and I thank you for your expertise and assistance in making the impossible possible.” — Liz L.; Los Angeles, CA; August 31, 2006

“My brother received his Bob Lilly photograph today and he loved it. Thank you for your hard work on it. This was a retirement gift for him. When my brother was a high school football player, he was a defensive lineman and wore the same jersey number as Bob Lilly (#74). He was always a hero of my brother so this gift was really a lot about that. I think this lovely signed photo will be a great inspiration to him as he battles a very serious illness. I just wanted to let you all know that your work and Mr. Lilly’s have brightened someone’s day. God bless you all!” — Beth H.; Murphysboro, IL; August 15, 2006

“I received my enlarged print yesterday. I was very happy with it. The quality didn’t seem to change at all from the original. The dithering that you mentioned would occur seems to be the same as in the original. I am excited to get it up on my wall and plan to use you again.” — Brian R.; St. Francis, WI; August 15, 2006

“I am writing to let you know how extremely pleased we have been with our new photos your firm produced and framed for our lobby. No one thought we could get such large format shots to look as exceptional as they have turned out. The fact that your group took the time to scan our old films of buildings we have constructed, touch them up and crop them as necessary in Photoshop, correct them for brightness and contrast and then produce absolutely perfect prints is a testament to your attention to detail and investment in top of the line equipment. Your firm is the only group I know that would take the amount of time and care that was necessary to produce these shots and get them framed and shipped to us. We will definitely use Nacq Partners for all of our large format photographic work in the future and look forward to our next project we are sending next month.” — Brett G.; Memphis, TN; July 25, 2006

“I wanted to comment that I am very pleased with your service. My civil war photo arrived last week and it looks great. I would certainly recommend your service.” — Patrick D.; Lago Vista, TX; June 5, 2006

“awesome web capability that you provide…I had fun ordering this picture. I was amazed to have found the site…it was exactly what I was looking for. The Customer Service has been amazingly responsive as well 🙂 …Best of luck to you…
I’ll certainly spread the word. ” — Scot C.; Charlottesville, VA; May 16, 2006

“Your custom inscription on my picture looks just wonderful! Im so glad I found you guys!” –Mary P.; Dunedin, FL; April 14, 2006

“I received the picture safely and couldn’t be happier with it. You all did a terrific job and I appreciated your husband calling me with a suggestion on how to finish the picture. I wouldn’t hesitate to place another order with you in the future. –Bruce K.; Dublin, OH; March 29, 2006

“The picture arrived very fast! Carrie was so excited to get the picture. She says the detail and quality of the work was the best she has seen. I plan to order 2 more for my Dad and my Grandparents. Thank you! –Dustin W.; U. S. Army – Iraq; Jan. 14, 2006

“…received the autographed Bob Lilly picture and helmet. The quality of the product and the outstanding level of service exceeded my expectations. Great job!!” — Jorge D.; Fayetteville, NC; Feb. 1, 2006.

“Fabiola arrived tonight, she is beautiful and beautifuly displayed, She will be hung in my bed room where I plan to enjoy her and think of my departed mom more often with a smile in my heart and on my face. I would like to thank you for helping me to remember my past with beauty and joy. Fabiola was a favorite of my mom’s she devoted a lot of her life helping others who were ill, or dying during her stay here, just as my mom did. Thank you for making this re-union possible at a reasonable cost. Just in time for my birthday. –Sandi M.; Hesperia, CA; Jan. 19,2006

“Yes, both orders have been received. I have not seen it myself but I understand the corporate office was very pleased with the results. We will surely keep you in mind for future needs. By the way, your web and ordering system was easy, fast, and I like how I can view the finished product. Thanks again!” –Feb. 22, 2005

“…he loved the picture. Thank you so much for getting it here in beautiful condition and such a timely manner.” –Gena G.; Las Vegas, NV; Dec. 21, 2005

“Just wanted to let you know I received the matted and framed photo a little after 5pm on Wednesday (phew!). We are so happy with the outcome. The photo takes us back to St John, and will be a welcome addition to our space. Thank you both. I wouldn’t hesitate to return to you on future projects.” –Dawn M.; Metuchen, NJ; Dec. 25, 2005

“I just wanted to follow up with you regarding the horse picture that you framed and matted for me. The entire package came out wonderful! The colors, the quality of your work, and getting it on time. So thanks for your great effort and your willingness to work with me to get this turned around in time for Christmas. Wishing you the best in the New Year. -Glenn C.; Bedford, NH; Dec. 31, 2005